Realising there was a gap in the market for our services, we decided to set up Office Assist. With the Assistance of Ballyhoura Failte and The North Cork Enterprise Board we began trading in July 2011.
The team at Office Assist are all trained in Customer Service and call handling and we will ensure that your calls are answered with expertise, friendliness and efficiency.
Answering the phone is vital to your business. If you don’t answer the call, your competitor will. Even diverting the phone to your mobile isn’t always ideal if you are in a meeting with clients, traveling or meeting a deadline.
It doesn’t always make sense to employ a full time receptionist, so whether you’re a self-employed tradesman or a busy SME with lots of staff, we can provide a tailored phone answering service to suit your needs down to the ground.
We’ll answer the call in your company name and get the message to you by email or SMS so that you’ll never miss a potential sale again. We can also give you a personalised voicemail so that you’ll get your messages even if your callers want to get hold of you out of hours.
We have a number of tariffs to suit your needs. Whether you want to switch the phone to us permanently or just now and again when you want a bit of peace, at a meeting/wedding/funeral or meeting a deadline, we’ll make sure that your calls are looked after in a professional manner.